Cash App down updates — Hundreds of users report direct deposit issues with bank

Issues reportedly since last night

One Cash App user shared that they haven't been able to send money since 11.45pm ET last night.

@CashSupport My CashApp is crashing and I can't send money. This started at 11:45 pm ET on 5.31.2023. The app is still not working 6:55 am ET on 6.1.2023 and keeps closing. I am using an Android device. Any word on the App having another outage?

— HBZ (@hbeezy73) June 1, 2023

Users report getting deposits

Another user commented on Dowdetector:

"JUST GOT MINE!!!"

The issue reports have gone down, but Downdetector still shows there are problems with the platform.

'It's the 1st and we all got bills'

A user commented on Downdetector that their coworker who uses Cash App just got their deposit.

Another responded: "I pray everyone gets theres soon. Its the 1st we all got bills. Did she contact support or?"

Users take to Twitter

Cash App users have taken to Twitter to address issues with the app.

Users theorize cause of issue

In the comment section of Downdetector, some users theorized that maybe Memorial Day played a role in the issues with Cash App.

One user wrote: "Is it because of the holiday on monday maybe ? we arent the only ones having issues."

Another user replied: "This happens occasionally I notice. Happened twice already, seems to be around holidays . It’s late DD usually comes later on but it’s annoying"

A third person agreed with the theory, writing: "I thought it might be the holiday too because a lot of people didn’t get their DD from Chime either but idk"

Majority of issues with app

Most of the Cash App issues reported to Downdetector are with the app.

73 percent of reports involved problems with the app.

15 percent of problems reported are with payments.

13 percent of users reported issues with funds transfers.