N
News Celebrities Life

Lyft makes major apology after 'clerical error' turns into devastating loss - CEO blames himself saying 'that's on me'

Author

Olivia Shea

Published Sep 28, 2026

LYFT has issued a major apology after a clerical error shook the stock market on Tuesday.

After the closing bell sounded, shares of the ride-sharing service were listed at a 67% jump.

Lyft admitted it added an extra zero by accident to recent financial projections

1

Lyft admitted it added an extra zero by accident to recent financial projectionsCredit: Getty

The company projected its margins would increase by at least 500 basis points.

Although exciting at first glance, executives quickly revealed that it was all a big mistake, per CBS News.

Only one hour after market close, Lyft released a statement explaining that their estimate was off by quite a significant amount, with an actual projection estimate of 50 basis points, or 0.5%.

"This is actually a correction from the press release,"Lyft CFO Erin Brewer later noted on an earnings call while explaining the point adjustment.

Read More on Lyft

The company later provided an amended regulatory filing with the SEC, which confirmed a "clerical error" responsible for the initial projection of a 500 basis point increase.

Financial experts like Daniel Ives said the error wouldn't disappear from Wall Street conversation as quickly as it was corrected.

"For Lyft, this, was a Ted Striker Airplane Moment and a debacle mistake that will be spoken about in Street circles for years to come," Ives, an analyst for Wedbush, told Yahoo! Finance Live.

"In decades on the Street, never seen anything like it, a black eye moment for Lyft." 

Most read in Money

Ives continued to claim it was "another credibility issue" example with Lyft, and its actual earnings report continues to show it's the "little brother of Uber.

Lyft CEO David Risher later took full responsibility for the mistake in an interview with CNBC on Wednesday.

'It showed zero dollars,' devastated Lyft drivers fume after money earned on New Year's Eve vanishes from accounts

"Look, it was a bad error, and that's on me," he said.

Risher added that he saw the "jaw drop" of a Lyft employee who was monitoring the mistake as it happened.

"Thank goodness we caught it pretty fast," the CEO continued.

FAIR PAY

As The U.S. Sun previously reported, Lyft and Uber recently settled in November 2023 in a lawsuit that should see around 100,000 Americans receive payouts from a $328 million pot.

Uber was required to provide $290 million in the deal, and Lyft the remaining $38 million.

New York Attorney General Letitia James confirmed the direct payments would be sent out to qualifying drivers after both ride-share companies came under fire for misrepresenting deductions and fees that would've benefited drivers, per the suit.

“For years, Uber and Lyft systematically cheated their drivers out of hundreds of millions of dollars in pay and benefits while they worked long hours in challenging conditions," James noted.

"These settlements will ensure they finally get what they have rightfully earned and are owed under the law."

More information on the settlement is detailed on the New York Attorney General's website.

Read More on The US Sun

For more related content, check out The U.S. Sun's coverage of a Lyft passenger who broke her silence after a former driver allegedly "violently raped her."

The U.S. Sun also has the story on one of the Lyft co-founders' predictions on the future of driverless cars.