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Spotify down updates — Thousands of users say app and webpage aren't working leaving commuters in silence

Author

Olivia Shea

Published Sep 26, 2026

Users report problems with app and webpage

Spotify users are struggling to access both the mobile app and the webpage. "

One user replied to Spotify Cares on Twitter: "your webpage, your desktop app, your mobile device app. all down. will only play downloaded music. fix it!"

Another shared: "I can’t get the website to work and when I play a song on the desktop app and switch tabs like I normally do to do other stuff while I listen it stops playing the music and won’t play anything else."

"App is an issue as well. Get 10 seconds of a song before it just shuts off," wrote a third.

Spotify posts update

Spotify Cares has posted an update and is working to fix the problem.

We’re aware of some issues right now with with our web page and are checking them out!

— SpotifyCares (@SpotifyCares) April 27, 2023

Many seeing a 'page not found' error

Many users are reporting Spotify displays an error message when trying to use the app.

The message reads: " Page not found,"

"We can't seem to find the page you are looking for."

App's malfunction ruined many morning commutes

Many Spotify users are upset the app went down during their morning commute.

One Twitter user shared: "can Spotify not be down rn I need my daily tunes before work."

Another added: "i need spotify FOR work or i might as well just not come in."

Spotify down

Spotify users are reporting problems with the app.

Many users have taken to social media to express their frustration that the app went down during their morning commute.

How Spotify was created

Spotify was founded in 2006 and made available in the United States in 2011.

The company’s name is a portmanteau of “spot“ and “identify”. 

Ek had successful ventures prior to founding Spotify, establishing multiple businesses by the age of 16.